Returns & Exchanges
As long as the bag hasn’t been used or modified/customized, it can be returned to the address below within 30 days of delivery. No questions asked. Just include your name and order number. Once received, a refund will be issued minus the actual shipping charges.
135 Plymouth St
Brooklyn, NY 11201
Shipping & Handling
Processing time for all purchases is between 1-3 days. In the instance of incomplete order information at the time of purchase (incomplete purchase requests ie. missing initialing/customization information) processing time maybe be delayed or purchased may be cancelled.
Allow 1-4 business days for all purchases. Shipping times/processing times may be extended during the holiday season. For precise delivery windows please contact us prior to purchasings.